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Support

Here at Blue M, we pride ourselves on being a global leader in the design, manufacture, and after-market support for a comprehensive line of industrial and laboratory ovens. Blue M equipment offers premium quality and performance for your applications and is used in a wide range of industries. Browse our technical resources for more information on our industry partners, process definitions, and troubleshooting.

If you are looking for Aftermarket Support on your Blue M equipment, please click on the button below to submit a ticket and one of our team members will be in touch soon!

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Click here to request a quote for one of Blue M's laboratory or industrial ovens.

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Resources

View the full list of Blue M resources, including industry publications, organizations, and articles of interest.

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Have a question for one of our Blue M Experts? Submit a support ticket and a team member will respond within 24 hours.

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Warranty

Blue M warrants that from the date it ships and, if applicable, installs a product, or finishes performing a service, the product Blue M manufactured shall conform to written specifications that Blue M approved, and the product shall be free from defects in material and workmanship for twenty-four (24) months (with the exceptions of the Ultra Temp and LO/GO series, which have a 12 month warranty). Read full warranty here.

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Freight Claims

Read more about how to report a freight damage claim and download the instructional PDF.

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Freight Claim